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Quick Tips
- Mandatory for businesses above turnover threshold
- Register on e-Invoice portal separately
- Generate IRN for B2B invoices
- Integrate with accounting software
- Keep API credentials secure
How to Reach e-Invoice GST Customer Care
- 1Call the helpline — Dial 1800-103-4786 (toll-free, no charges apply). Available 9:00 AM - 9:00 PM (Mon-Sat).
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to einvoice1.gst.gov.in for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common e-Invoice GST Issues
Users commonly contact e-Invoice GST customer care for these issues:
Portal not loading
Can't link account
Payment not going through
Application not submitting
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
Last reviewed on 16 January 2026
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