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EE Helpline & Customer Care

Contact Information

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150

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Send a complaint directly to EE support.
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Quick Tips

  • From EE: 150; landline: 0800 079 8586
  • Complaints: customer.complaints@ee.co.uk
  • Have your account number ready

How to Reach EE Customer Care

  1. 1
    Call the helpline — Dial 0800 079 8586.
  2. 2
    Email support — Write to customer.complaints@ee.co.uk. Include your registered details and issue description for faster resolution.
  3. 3
    Visit the official website — Go to ee.co.uk for online complaint registration, FAQs, and self-service options.
  4. 4
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common EE Issues

Users commonly contact EE customer care for these issues:

Service not working
Can't connect
App not loading
Bill payment failing

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

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