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Quick Tips
- Call 020-67103131 for support (9:30AM to 9:30PM)
- Email [email protected] for complaints and queries
- Login to client.dnabroadband.com for account self-service
- SMS alerts are sent during planned and unplanned outages
How to Reach DNA Broadband Customer Care
- 1Call the helpline — Dial 020-67103131. Available 9:30AM-9:30PM.
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to dnabroadband.com for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common DNA Broadband Issues
Users commonly contact DNA Broadband customer care for these issues:
Internet not working
Very slow speed
Keeps disconnecting
Router not connecting
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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