Delhi Jal Board logo

Delhi Jal Board Helpline & Customer Care

Contact Information

Verified
1916

Tap to call

Tap to call

Support Hours

24/7

Support Email

[email protected]
Send a complaint directly to Delhi Jal Board support.
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Quick Tips

  • Pay bills via DJB portal or app
  • Report water leakage via 1916
  • WhatsApp: 8130188222
  • Use SMS for billing queries

How to Reach Delhi Jal Board Customer Care

  1. 1
    Call the helpline — Dial 1916 (toll-free, no charges apply). Available 24/7.
  2. 2
    Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
  3. 3
    Visit the official website — Go to delhijalboard.delhi.gov.in for online complaint registration, FAQs, and self-service options.
  4. 4
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common Delhi Jal Board Issues

Users commonly contact Delhi Jal Board customer care for these issues:

Can't pay bill online
Portal not loading
Complaint not registering
Meter reading not submitting

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

Last reviewed on 5 December 2024

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