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Quick Tips
- Dial 198 (toll-free) from a Connect number for faults and technical complaints
- Dial 199 from a Connect number for billing and plan queries
- Non-Connect users call 0172-5050505 for billing or 0172-5055355 for faults
- Give missed call on 1800-137-1234 for new connection enquiry
How to Reach Connect Broadband Customer Care
- 1Call the helpline — Dial 1800-137-1234 (toll-free, no charges apply).
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to www.connectbroadband.in for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Connect Broadband Issues
Users commonly contact Connect Broadband customer care for these issues:
Internet not working
Very slow speed
Keeps disconnecting
Router not connecting
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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