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Quick Tips
- Call +91-22-6140-4300 (Mon-Sat 10AM-6PM) — NOT toll-free, standard charges apply
- Raise disputes online for FREE at cibil.com — no charge for correcting inaccuracies
- Board line: +91-22-6638-4600; Fax: +91-22-6638-4666
- Keep PAN, DOB, credit card and loan account details ready when calling
- Walk-in: One World Centre, Tower 2A, 19th Floor, Senapati Bapat Marg, Mumbai 400013
How to Reach CIBIL Customer Care
- 1Call the helpline — Dial +91-22-6140-4300. Available Mon-Sat 10AM-6PM.
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to cibil.com for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common CIBIL Issues
Users commonly contact CIBIL customer care for these issues:
App not working
Order didn't go through
Can't withdraw money
Portfolio not loading
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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