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ChatGPT Helpline & Customer Care

Contact Information

Verified

Tap to call

Support Hours

24/7

Official Website

https://chat.openai.com
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Quick Tips

  • Check status.openai.com for outages
  • Help center at help.openai.com
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  • Follow @OpenAI for updates

How to Reach ChatGPT Customer Care

  1. 1
    Call the helpline — Dial Online Support Only. Available 24/7.
  2. 2
    Visit the official website — Go to chat.openai.com for online complaint registration, FAQs, and self-service options.
  3. 3
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common ChatGPT Issues

Users commonly contact ChatGPT customer care for these issues:

Not generating responses
Can't log in
Conversation lost
Very slow

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

Last reviewed on 19 January 2026

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