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Quick Tips
- Call toll-free 1800 102 5093 available 9am to 11pm daily
- Email [email protected] for general queries
- For CCD e-shop orders, call 1860 500 4422
- Use the CCD app for loyalty points and order issues
- Visit cafecoffeeday.com/contact-us for the online feedback form
How to Reach Cafe Coffee Day Customer Care
- 1Call the helpline — Dial 1800 102 5093 (toll-free, no charges apply). Available 9am-11pm, Mon-Sun.
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to www.cafecoffeeday.com for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Cafe Coffee Day Issues
Users commonly contact Cafe Coffee Day customer care for these issues:
Can't place order
Payment failing
App not loading
Tracking not working
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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