Cafe Coffee Day logo

Cafe Coffee Day Helpline & Customer Care

Contact Information

Verified

Tap to call

Support Hours

9am-11pm, Mon-Sun

Support Email

[email protected]
Send a complaint directly to Cafe Coffee Day support.
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Quick Tips

  • Call toll-free 1800 102 5093 available 9am to 11pm daily
  • Email [email protected] for general queries
  • For CCD e-shop orders, call 1860 500 4422
  • Use the CCD app for loyalty points and order issues
  • Visit cafecoffeeday.com/contact-us for the online feedback form

How to Reach Cafe Coffee Day Customer Care

  1. 1
    Call the helpline — Dial 1800 102 5093 (toll-free, no charges apply). Available 9am-11pm, Mon-Sun.
  2. 2
    Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
  3. 3
    Visit the official website — Go to www.cafecoffeeday.com for online complaint registration, FAQs, and self-service options.
  4. 4
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common Cafe Coffee Day Issues

Users commonly contact Cafe Coffee Day customer care for these issues:

Can't place order
Payment failing
App not loading
Tracking not working

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

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