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Quick Tips
- Email [email protected] or [email protected] for order-related queries
- Use in-app chat for fastest support response
- Contact parent company EatClub Brands at +91 20 6732 5662 for escalations
- Order through Swiggy or Zomato if Box8 app is down
- Check order status within the Box8 app under My Orders
How to Reach Box8 Customer Care
- 1Call the helpline — Dial the number above.
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to www.box8.in for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Box8 Issues
Users commonly contact Box8 customer care for these issues:
Can't place order
App not working
Payment failing
Tracking not loading
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
Is Box8 down right now?
Check live status, report issues & see if others are affected