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Bihar SRTC (Bihar State Road Transport Corporation) Helpline & Customer Care

Contact Information

Verified

Tap to call

Support Hours

Mon-Sat 9AM-6PM

Support Email

[email protected]

Official Website

https://bsrtc.co.in
Send a complaint directly to Bihar SRTC (Bihar State Road Transport Corporation) support.
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Quick Tips

  • Call 1860-3001-0101 for general enquiry and complaints
  • For Patna division contact 0612-2677888
  • Email [email protected] for general support
  • Head office: 0612-2220666

How to Reach Bihar SRTC (Bihar State Road Transport Corporation) Customer Care

  1. 1
    Call the helpline — Dial 1860-3001-0101. Available Mon-Sat 9AM-6PM.
  2. 2
    Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
  3. 3
    Visit the official website — Go to bsrtc.co.in for online complaint registration, FAQs, and self-service options.
  4. 4
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common Bihar SRTC (Bihar State Road Transport Corporation) Issues

Users commonly contact Bihar SRTC (Bihar State Road Transport Corporation) customer care for these issues:

Booking not going through
Payment failing
Can't cancel booking
App not loading

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

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