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Quick Tips
- Call 1860-3001-0101 for general enquiry and complaints
- For Patna division contact 0612-2677888
- Email [email protected] for general support
- Head office: 0612-2220666
How to Reach Bihar SRTC (Bihar State Road Transport Corporation) Customer Care
- 1Call the helpline — Dial 1860-3001-0101. Available Mon-Sat 9AM-6PM.
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to bsrtc.co.in for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Bihar SRTC (Bihar State Road Transport Corporation) Issues
Users commonly contact Bihar SRTC (Bihar State Road Transport Corporation) customer care for these issues:
Booking not going through
Payment failing
Can't cancel booking
App not loading
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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