Tyne Wear Metro NE app not working?

Users report no issues with Tyne Wear Metro NE currently. Update the app and check internet. QR/digital tickets need live connectivity. Report your issue on this page to alert other users.

Tyne Wear Metro NE QR ticket not generating?

Users report no issues with Tyne Wear Metro NE currently. QR codes need server connectivity. Use physical token/card as backup during outages. Check real-time user reports on this page for updates.

Tyne Wear Metro NE recharge failed?

Users report no issues with Tyne Wear Metro NE currently. Card recharges take 5-10 minutes to reflect. If stuck longer, refresh the box by tapping at the gate.

Tyne Wear Metro NE route/schedule not loading?

Users report no issues with Tyne Wear Metro NE currently. Use Google Maps as alternative for route planning during app outages.

Tyne Wear Metro NE pass not activating?

Users report no issues with Tyne Wear Metro NE currently. Show payment receipt if the digital pass isn't visible at the gate. Staff can verify manually.