Triple Play Broadband internet not working?

Users report no issues with Triple Play Broadband currently. Check router lights — red/orange means line fault. Restart router and wait 2 minutes. Check real-time user reports on this page for updates.

Triple Play Broadband slow speed today?

Users report no issues with Triple Play Broadband currently. Run a speed test. If speeds are significantly below plan, it may be a network congestion issue. Report your issue on this page to alert other users.

Triple Play Broadband Wi-Fi connected but no internet?

Users report no issues with Triple Play Broadband currently. This means your router works but the ISP connection is down. Check ONT/modem lights for red indicators.

Triple Play Broadband fiber cut / ONT red light?

Users report no issues with Triple Play Broadband currently. Red LOS light on ONT means fiber cut between your home and the exchange. This needs technician visit.

Triple Play Broadband frequent disconnections?

Users report no issues with Triple Play Broadband currently. Intermittent disconnects indicate line quality issues. Note the pattern (time of day) for complaint reference.