Presto Card app not working?

Users report no issues with Presto Card currently. Update the app and check internet. QR tickets need server connectivity. Report your issue on this page to alert other users.

Presto Card QR ticket not generating?

Users report no issues with Presto Card currently. Use physical token counter during outages. Check real-time user reports on this page for updates.

Presto Card recharge not reflecting?

Users report no issues with Presto Card currently. Recharges take 5-10 minutes during server issues.

Presto Card route planning broken?

Users report no issues with Presto Card currently. Use Google Maps as alternative for metro navigation.

Presto Card pass/subscription issue?

Users report no issues with Presto Card currently. Show payment receipt if challenged at the gate.

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Presto Card Not Working? What to Do

Good News: Presto Card is currently working normally.

Refresh for real-time train status
Download official metro app for live updates
Check official website for service alerts

Frequently Asked Questions

Helpline Information

How do I contact Presto Card helpline?

You can contact Presto Card helpline. For the verified helpline number, support hours, email, and detailed contact information, visit the helpline page.

What is the toll-free number for Presto Card?

For the verified toll-free helpline number and all contact details for Presto Card, visit the helpline page.

What are Presto Card customer care hours?

For Presto Card customer care hours and all support information, visit the helpline page.

Presto Card Alternatives

Looking for alternatives to Presto Card? Here are some options:

Exo Commuter Rail MTL

Transport services

TransLink SkyTrain Van

Transport services

Presto Card Helpline & Customer Care

View verified helpline number, support hours, email & more

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Presto Card Helpline & Customer Care

Need to contact Presto Card? View helpline & customer care information for verified helpline number, support hours, email, and official contact details.