When Government Portals Typically Go Down
Indian government portals face severe traffic during deadline periods and peak business hours.
Early morning (6-9 AM) or late night (11 PM - 2 AM) for best access.
National Judicial Data Grid (NJDG) Portal - Known Issues
Government portals like National Judicial Data Grid (NJDG) frequently experience downtime due to high traffic, server overload, scheduled maintenance, and technical glitches.
Best Times to Access: Early morning (6-9 AM) or late night (11 PM-2 AM).
National Judicial Data Grid (NJDG) Not Working? What to Do
Good News: National Judicial Data Grid (NJDG) is currently working normally. However, government portals can go down anytime due to high traffic. If you're still facing issues, try these steps:
Rule out slow Wi‑Fi or mobile data before blaming the service.
Check your internet speed(opens in a new tab)- Clear your browser cache and cookies
- Check your internet connection
- Try using a different browser or device
- Try accessing during off-peak hours (early morning or late night)
- Use the mobile app if available
- Restart your router/modem
- Disable VPN if you're using one
Alternative Ways to Access:
- Use National Judicial Data Grid (NJDG) mobile app
- Visit offline service center or facilitation desk
- Call helpline for assistance
- For labor/business portals, try state single window system
- Try alternative portal URL if available
Government Portal Service Patterns
Government portals follow fixed maintenance windows and face load spikes around filing deadlines.
Government sites often extend deadlines when their portals go down near due dates. Try off-peak hours (early morning) for best performance during deadline periods.
Frequently Asked Questions
Government Portal Issues (India)
Indian government site not working? Here are alternative access methods.
Try accessing via Umang app — aggregates multiple govt services
Visit your nearest CSC (Common Service Centre) for assisted access
Most govt portals work better on Chrome/Firefox — avoid UC Browser/Opera Mini
Call respective helpline (listed on portal) for application status queries
File grievance on CPGRAMS (pgportal.gov.in) for persistent portal issues
Govt Service Portal Down (India) — When to Worry
Non-critical government portals and the escalation timeline for India.
Common during peak hours. Try early morning or late evening.
Try alternative methods — CSC centre, helpline number, or mobile app version.
File grievance on CPGRAMS. Note: deadline extensions may apply if portal was down.
Contact local MP/MLA office. Request deadline extension citing portal downtime (take screenshots).
Always screenshot errors with timestamps. Courts have accepted portal downtime as valid reason for deadline extensions.
Helpline Information
How do I contact National Judicial Data Grid (NJDG) helpline?
You can contact National Judicial Data Grid (NJDG) helpline. For the verified helpline number, support hours, email, and detailed contact information, visit the helpline page.
What is the toll-free number for National Judicial Data Grid (NJDG)?
For the verified toll-free helpline number and all contact details for National Judicial Data Grid (NJDG), visit the helpline page.
National Judicial Data Grid (NJDG) Helpline & Customer Care
View verified helpline number, support hours, email & more
National Judicial Data Grid (NJDG) Helpline & Customer Care
Need to contact National Judicial Data Grid (NJDG)? View helpline & customer care information for verified helpline number, support hours, email, and official contact details.