MyCiti (Cape Town) app not working?

Users report no issues with MyCiti (Cape Town) currently. Update the app and check internet. QR/digital tickets need live connectivity. Report your issue on this page to alert other users.

MyCiti (Cape Town) QR ticket not generating?

Users report no issues with MyCiti (Cape Town) currently. QR codes need server connectivity. Use physical token/card as backup during outages. Check real-time user reports on this page for updates.

MyCiti (Cape Town) recharge failed?

Users report no issues with MyCiti (Cape Town) currently. Card recharges take 5-10 minutes to reflect. If stuck longer, refresh the box by tapping at the gate.

MyCiti (Cape Town) route/schedule not loading?

Users report no issues with MyCiti (Cape Town) currently. Use Google Maps as alternative for route planning during app outages.

MyCiti (Cape Town) pass not activating?

Users report no issues with MyCiti (Cape Town) currently. Show payment receipt if the digital pass isn't visible at the gate. Staff can verify manually.