HSL Helsinki Transit app not working?

Users report no issues with HSL Helsinki Transit currently. Update the app and check internet. QR/digital tickets need live connectivity. Report your issue on this page to alert other users.

HSL Helsinki Transit QR ticket not generating?

Users report no issues with HSL Helsinki Transit currently. QR codes need server connectivity. Use physical token/card as backup during outages. Check real-time user reports on this page for updates.

HSL Helsinki Transit recharge failed?

Users report no issues with HSL Helsinki Transit currently. Card recharges take 5-10 minutes to reflect. If stuck longer, refresh the box by tapping at the gate.

HSL Helsinki Transit route/schedule not loading?

Users report no issues with HSL Helsinki Transit currently. Use Google Maps as alternative for route planning during app outages.

HSL Helsinki Transit pass not activating?

Users report no issues with HSL Helsinki Transit currently. Show payment receipt if the digital pass isn't visible at the gate. Staff can verify manually.