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Yulu Helpline & Customer Care

Contact Information

Verified
In-App Support Only

Support Hours

6:00 AM - 11:00 PM (All days)

Support Email

support@yulu.bike

Official Website

https://www.yulu.bike
Send a complaint directly to Yulu support.
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Quick Tips

  • Electric bike and scooter rentals
  • Use app to locate nearby Yulu zones
  • End ride only in designated zones
  • Report bike issues in app
  • Check battery level before starting ride

How to Reach Yulu Customer Care

  1. 1
    Call the helpline — Dial In-App Support Only. Available 6:00 AM - 11:00 PM (All days).
  2. 2
    Email support — Write to support@yulu.bike. Include your registered details and issue description for faster resolution.
  3. 3
    Visit the official website — Go to www.yulu.bike for online complaint registration, FAQs, and self-service options.
  4. 4
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common Yulu Issues

Users commonly contact Yulu customer care for these issues:

Can't place order
App not working
Payment failing
Tracking not loading

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

Last reviewed on 7 January 2025

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