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Quick Tips
- Electric bike and scooter rentals
- Use app to locate nearby Yulu zones
- End ride only in designated zones
- Report bike issues in app
- Check battery level before starting ride
How to Reach Yulu Customer Care
- 1Call the helpline — Dial In-App Support Only. Available 6:00 AM - 11:00 PM (All days).
- 2Email support — Write to support@yulu.bike. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to www.yulu.bike for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Yulu Issues
Users commonly contact Yulu customer care for these issues:
Can't place order
App not working
Payment failing
Tracking not loading
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
Last reviewed on 7 January 2025
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