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Quick Tips
- USCIS Contact Center: 1-800-375-5283 (TTY 1-800-767-1833)
- Try online case status tools before calling
- Outside the U.S.: 212-620-3418
How to Reach USCIS Customer Care
- 1Call the helpline — Dial 1-800-375-5283 (toll-free, no charges apply). Available Live help Mon-Fri 8:00 AM-8:00 PM ET; automated 24/7.
- 2Visit the official website — Go to www.uscis.gov for online complaint registration, FAQs, and self-service options.
- 3Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common USCIS Issues
Users commonly contact USCIS customer care for these issues:
Portal not loading
Can't log in
Application not submitting
Login verification failing
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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