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UIDAI Authentication Services Helpline & Customer Care

Contact Information

Verified
1947

Tap to call

Support Hours

Mon-Sat 7:00 AM - 11:00 PM, Sun 8:00 AM - 5:00 PM

Support Email

[email protected]

Official Website

https://uidai.gov.in
Send a complaint directly to UIDAI Authentication Services support.
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Quick Tips

  • All UIDAI services share toll-free 1947
  • Available in 12 languages
  • For authentication failures, check if biometrics are updated
  • Lodge grievances at uidai.gov.in Grievance section
  • Available all days except 26 Jan, 15 Aug, 2 Oct

How to Reach UIDAI Authentication Services Customer Care

  1. 1
    Call the helpline — Dial 1947 (toll-free, no charges apply). Available Mon-Sat 7:00 AM - 11:00 PM, Sun 8:00 AM - 5:00 PM.
  2. 2
    Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
  3. 3
    Visit the official website — Go to uidai.gov.in for online complaint registration, FAQs, and self-service options.
  4. 4
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common UIDAI Authentication Services Issues

Users commonly contact UIDAI Authentication Services customer care for these issues:

Portal not loading
Can't log in
Application not submitting
OTP not coming

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

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