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Quick Tips
- All UIDAI services share toll-free 1947
- Available in 12 languages
- For authentication failures, check if biometrics are updated
- Lodge grievances at uidai.gov.in Grievance section
- Available all days except 26 Jan, 15 Aug, 2 Oct
How to Reach UIDAI Authentication Services Customer Care
- 1Call the helpline — Dial 1947 (toll-free, no charges apply). Available Mon-Sat 7:00 AM - 11:00 PM, Sun 8:00 AM - 5:00 PM.
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to uidai.gov.in for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common UIDAI Authentication Services Issues
Users commonly contact UIDAI Authentication Services customer care for these issues:
Portal not loading
Can't log in
Application not submitting
OTP not coming
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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