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Quick Tips
- ICP Technical Support: 600 561 111
- Email support@uaepass.ae
- Ensure Emirates ID is valid and linked
How to Reach UAE Pass Customer Care
- 1Call the helpline — Dial 600 561 111. Available 24/7 technical support.
- 2Email support — Write to support@uaepass.ae. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to www.uaepass.ae for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common UAE Pass Issues
Users commonly contact UAE Pass customer care for these issues:
Portal completely down
Can't log in
Service unavailable
Login verification failing
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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