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Quick Tips
- Call 9266842776 for customer support (Mon-Fri 9AM-6PM)
- Email [email protected] for general queries and complaint resolution
- Submit a support ticket at support.timesprime.com/support/tickets/new for tracked resolution
- In-app: go to Profile > Help and Feedback > Mail Us to email from your registered account
- For app-specific technical issues, email [email protected]
How to Reach Times Prime Customer Care
- 1Call the helpline — Dial 9266842776. Available Mon-Fri 9AM-6PM.
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to www.timesprime.com for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Times Prime Issues
Users commonly contact Times Prime customer care for these issues:
Can't place order
Checkout not working
Payment failing
Tracking not loading
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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