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Quick Tips
- Call 1800-1031-444 (India toll-free) for reservations
- Email [email protected] for booking queries
- Contact +91-22-6901-5454 for corporate or general inquiries
- Check theleela.com for property-specific phone numbers
- Follow @TheLeela on social media for service updates
How to Reach The Leela Palaces Customer Care
- 1Call the helpline — Dial 1800-1031-444 (toll-free, no charges apply). Available 24/7 (reservations).
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to theleela.com for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common The Leela Palaces Issues
Users commonly contact The Leela Palaces customer care for these issues:
Booking not going through
Payment failing
Can't cancel or modify
App not loading
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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