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Quick Tips
- Senior-citizen policyholders have a dedicated 1800 line on the same page—check eligibility.
- For servicing from Mumbai numbers, expect non-toll charges per your operator tariff.
- Use the official Tata AIG app for digital endorsements where possible.
How to Reach Tata AIG General Insurance Customer Care
- 1Call the helpline — Dial 1800 267 6115 (toll-free, no charges apply). Available 24/7 (website also lists a Mumbai chargeable servicing line).
- 2Email support — Write to customersupport@tataaig.com. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to www.tataaig.com/contact-us for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Tata AIG General Insurance Issues
Users commonly contact Tata AIG General Insurance customer care for these issues:
Portal not loading
Can't renew policy online
App not working
Claim form not submitting
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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