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Quick Tips
- Call toll-free 1800-209-9933 for customer support (Mon-Fri 9AM-9PM, Sat 9AM-7PM)
- Email [email protected] for all order, return, and product queries
- For address or order changes, email within 12-24 hours of placing the order
- Returns/exchanges can be initiated within 14 days of receiving the order
- For defective products, register a single complaint via email with product details for batch resolution
How to Reach Sugar Cosmetics Customer Care
- 1Call the helpline — Dial 1800-209-9933 (toll-free, no charges apply). Available Mon-Fri 9AM-9PM, Sat 9AM-7PM.
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to www.sugarcosmetics.com for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Sugar Cosmetics Issues
Users commonly contact Sugar Cosmetics customer care for these issues:
Can't place order
Checkout not working
Payment failing
Tracking not loading
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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