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Quick Tips
- Use the SCE mobile app to report outages and check restoration status
- Have your account number or service address ready when calling
- Check the SCE outage map for real-time updates in your area
How to Reach Southern California Edison Customer Care
- 1Call the helpline — Dial 1-800-655-4555 (toll-free, no charges apply). Available 24/7.
- 2Visit the official website — Go to www.sce.com for online complaint registration, FAQs, and self-service options.
- 3Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Southern California Edison Issues
Users commonly contact Southern California Edison customer care for these issues:
Can't pay bill online
Portal not loading
Complaint not registering
App not working
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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