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Southern California Edison Helpline & Customer Care

Contact Information

Tap to call

Support Hours

24/7

Official Website

https://www.sce.com
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Quick Tips

  • Use the SCE mobile app to report outages and check restoration status
  • Have your account number or service address ready when calling
  • Check the SCE outage map for real-time updates in your area

How to Reach Southern California Edison Customer Care

  1. 1
    Call the helpline — Dial 1-800-655-4555 (toll-free, no charges apply). Available 24/7.
  2. 2
    Visit the official website — Go to www.sce.com for online complaint registration, FAQs, and self-service options.
  3. 3
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common Southern California Edison Issues

Users commonly contact Southern California Edison customer care for these issues:

Can't pay bill online
Portal not loading
Complaint not registering
App not working

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

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