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Simpl Helpline & Customer Care

Contact Information

Verified
In-App Support Only

Support Hours

10:00 AM - 7:00 PM (Mon-Sat)

Support Email

[email protected]

Official Website

https://getsimpl.com
Send a complaint directly to Simpl support.
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Quick Tips

  • Pay later service with credit limit
  • Repay by 1st of every month
  • Use in-app Help for support
  • Available on partner merchant apps
  • Check Simpl limit before purchase

How to Reach Simpl Customer Care

  1. 1
    Call the helpline — Dial In-App Support Only. Available 10:00 AM - 7:00 PM (Mon-Sat).
  2. 2
    Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
  3. 3
    Visit the official website — Go to getsimpl.com for online complaint registration, FAQs, and self-service options.
  4. 4
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common Simpl Issues

Users commonly contact Simpl customer care for these issues:

Payment failing
Money deducted, not credited
Wallet won't load
KYC not completing

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

Last reviewed on 7 January 2025

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