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Quick Tips
- 1 800 O-Canada: 1-800-622-6232
- EI 1-800-206-7218; CPP/OAS 1-800-277-9914
- No public CS email — use My Service Canada Account
How to Reach Service Canada Customer Care
- 1Call the helpline — Dial 1-800-622-6232 (toll-free, no charges apply).
- 2Visit the official website — Go to www.canada.ca/en/employment-social-development/corporate/portfolio/service-canada.html for online complaint registration, FAQs, and self-service options.
- 3Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Service Canada Issues
Users commonly contact Service Canada customer care for these issues:
Portal not loading
Can't log in
Application not submitting
Login verification failing
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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