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Quick Tips
- Use mParivahan app for license details
- Book slot for DL test online
- Visit RTO for license renewal
- Download e-DL via DigiLocker
How to Reach Sarathi (Driving License) Customer Care
- 1Call the helpline — Dial 1800-180-1111 (toll-free, no charges apply). Available 8:00 AM - 8:00 PM (Mon-Sat).
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to sarathi.parivahan.gov.in for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Sarathi (Driving License) Issues
Users commonly contact Sarathi (Driving License) customer care for these issues:
Can't book ticket
Payment not going through
Site not loading
PNR status not loading
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
Last reviewed on 5 December 2024
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