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Quick Tips
- Keep your policy number ready when calling
- Try the mobile app for faster access
- Check official website for portal maintenance
How to Reach SAAQ Claims Quebec Customer Care
- 1Call the helpline — Dial 1-800-361-7620 (toll-free, no charges apply).
- 2Visit the official website — Go to saaq.gouv.qc.ca for online complaint registration, FAQs, and self-service options.
- 3Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common SAAQ Claims Quebec Issues
Users commonly contact SAAQ Claims Quebec customer care for these issues:
Portal not loading
Can't renew policy
Claim not submitting
App not working
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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