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Rivian Helpline & Customer Care

Contact Information

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Send a complaint directly to Rivian support.
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Quick Tips

  • Email customerservice@rivian.com for account help
  • Use official contact page during outages
  • Have your account details ready

How to Reach Rivian Customer Care

  1. 1
    Call the helpline — Dial the number above.
  2. 2
    Email support — Write to customerservice@rivian.com. Include your registered details and issue description for faster resolution.
  3. 3
    Visit the official website — Go to www.rivian.com for online complaint registration, FAQs, and self-service options.
  4. 4
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common Rivian Issues

Users commonly contact Rivian customer care for these issues:

Website not loading
Can't log in
App not working
Booking failing

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

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