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Quick Tips
- For PAN and TAN applications
- Track PAN/TAN application status
- Download e-PAN after application
- Keep identity and address proofs ready
- TIN Facilitation Centres available for assistance
How to Reach Protean eGov TIN Customer Care
- 1Call the helpline — Dial 1800-222-990 (toll-free, no charges apply). Available 9:30 AM - 5:30 PM (Mon-Fri).
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to onlineservices.nsdl.com for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Protean eGov TIN Issues
Users commonly contact Protean eGov TIN customer care for these issues:
Portal not loading
Can't link account
Payment not going through
Application not submitting
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
Last reviewed on 16 January 2026
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