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Quick Tips
- Use the Plum app for cashless claims
- Contact HR team if enrolled through employer
- Check network hospital list before visiting
How to Reach Plum Insurance Customer Care
- 1Call the helpline — Dial 080-47186111. Available Mon-Fri 9AM-6PM IST.
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to www.plumhq.com for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Plum Insurance Issues
Users commonly contact Plum Insurance customer care for these issues:
Portal not loading
Cashless request failing
Can't find network hospital
Claim form not submitting
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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