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Quick Tips
- Call the public helpline 95921-95923 for complaints and suggestions
- Contact PRTC Head Office at 0175-2311717 for general enquiry
- Check pepsurtc.com for bus timetable and depot-wise contact numbers
- For online booking queries call 08065927755 (PUNBUS shared line)
How to Reach PEPSU RTC (PRTC) Customer Care
- 1Call the helpline — Dial 95921-95923 (toll-free, no charges apply). Available Mon-Sat 9AM-6PM.
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to www.pepsurtc.com for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common PEPSU RTC (PRTC) Issues
Users commonly contact PEPSU RTC (PRTC) customer care for these issues:
Can't book ticket
Payment not going through
Site not loading
PNR status not loading
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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