PEPSU RTC (PRTC) logo

PEPSU RTC (PRTC) Helpline & Customer Care

Contact Information

Verified

Tap to call

Tap to call (Free)

Support Hours

Mon-Sat 9AM-6PM

Support Email

[email protected]

Official Website

https://www.pepsurtc.com
Send a complaint directly to PEPSU RTC (PRTC) support.
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Quick Tips

  • Call the public helpline 95921-95923 for complaints and suggestions
  • Contact PRTC Head Office at 0175-2311717 for general enquiry
  • Check pepsurtc.com for bus timetable and depot-wise contact numbers
  • For online booking queries call 08065927755 (PUNBUS shared line)

How to Reach PEPSU RTC (PRTC) Customer Care

  1. 1
    Call the helpline — Dial 95921-95923 (toll-free, no charges apply). Available Mon-Sat 9AM-6PM.
  2. 2
    Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
  3. 3
    Visit the official website — Go to www.pepsurtc.com for online complaint registration, FAQs, and self-service options.
  4. 4
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common PEPSU RTC (PRTC) Issues

Users commonly contact PEPSU RTC (PRTC) customer care for these issues:

Can't book ticket
Payment not going through
Site not loading
PNR status not loading

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

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