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Quick Tips
- Call toll-free 1800-118-485 for policy and claims queries
- Alternative: 011-33208485 (normal charges apply)
- Email [email protected] for customer service queries
- For grievances email [email protected]
- Registered Office: Oriental House, A-25/27 Asaf Ali Road, New Delhi 110002
How to Reach Oriental Insurance Customer Care
- 1Call the helpline — Dial 1800-118-485 (toll-free, no charges apply).
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to orientalinsurance.org.in for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Oriental Insurance Issues
Users commonly contact Oriental Insurance customer care for these issues:
App not working
Transaction failed
Account issue
Can't place order
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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