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Quick Tips
- Call 044-2257 5905 or 044-2257 5908 for course and certification queries (Mon-Fri 9AM-6PM)
- Email [email protected] for general queries
- Mobile support: 9363218521
- For Local Chapter queries, email [email protected] or call 7200043633
- Access courses via swayam.gov.in/NPTEL for online certification
How to Reach NPTEL Customer Care
- 1Call the helpline — Dial 044-2257 5905.
- 2Visit the official website — Go to nptel.ac.in for online complaint registration, FAQs, and self-service options.
- 3Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common NPTEL Issues
Users commonly contact NPTEL customer care for these issues:
Portal not loading
Can't register
Fee payment failed
Result not showing
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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