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Quick Tips
- Use DigiSaathi (1800-891-3333 or 14431) for IMPS payment queries
- For failed IMPS transactions, contact your bank first
- File disputes on the NPCI Dispute Redressal Portal
- IMPS is available 24/7 including holidays
- WhatsApp DigiSaathi at 892-891-3333 for quick assistance
How to Reach Npci Imps Customer Care
- 1Call the helpline — Dial 1800-891-3333 (toll-free, no charges apply). Available 24/7.
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to www.npci.org.in for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Npci Imps Issues
Users commonly contact Npci Imps customer care for these issues:
Payment failing
Money deducted, not credited
Wallet won't load
KYC not completing
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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