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Quick Tips
- Call the toll-free number for enrollment queries
- Visit the nearest NIIT centre for in-person support
- Check email for course access and schedule updates
How to Reach NIIT Customer Care
- 1Call the helpline — Dial 1800-114-6448 (toll-free, no charges apply).
- 2Email support — Write to response@niit.com. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to www.niit.com for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common NIIT Issues
Users commonly contact NIIT customer care for these issues:
Code editor not working
Submission stuck
Course not loading
Certificate delayed
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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