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Quick Tips
- Toll-free for highway emergency
- FASTag issue resolution
- Highway project updates on website
- Complaint regarding toll plaza
How to Reach NHAI Customer Care
- 1Call the helpline — Dial 1033 (toll-free, no charges apply). Available 24/7.
- 2Visit the official website — Go to nhai.gov.in for online complaint registration, FAQs, and self-service options.
- 3Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common NHAI Issues
Users commonly contact NHAI customer care for these issues:
Portal not loading
Can't log in
Application not submitting
OTP not coming
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
Last reviewed on 28 January 2026
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