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NHAI Helpline & Customer Care

Contact Information

Verified
1033

Tap to call

Support Hours

24/7

Official Website

https://nhai.gov.in
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Quick Tips

  • Toll-free for highway emergency
  • FASTag issue resolution
  • Highway project updates on website
  • Complaint regarding toll plaza

How to Reach NHAI Customer Care

  1. 1
    Call the helpline — Dial 1033 (toll-free, no charges apply). Available 24/7.
  2. 2
    Visit the official website — Go to nhai.gov.in for online complaint registration, FAQs, and self-service options.
  3. 3
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common NHAI Issues

Users commonly contact NHAI customer care for these issues:

Portal not loading
Can't log in
Application not submitting
OTP not coming

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

Last reviewed on 28 January 2026

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