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Quick Tips
- Call 022-41642214 to speak with a travel expert
- Call 022-33951010 for trip cancellation queries
- Email [email protected] for general assistance (3 working day response)
- Email [email protected] for cancellation requests
- For visa queries, call 992-063-5599 or WhatsApp 99-2020-4596
How to Reach Musafir Customer Care
- 1Call the helpline — Dial 022-41642214. Available Mon-Sat, 9:00 AM - 7:00 PM.
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to musafir.com for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Musafir Issues
Users commonly contact Musafir customer care for these issues:
Booking not going through
Payment failing
Can't cancel or modify
App not loading
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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