MSTC e-Commerce Helpline & Customer Care

MSTC e-Commerce logo

Contact Information

Verified

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Support Hours

Mon-Fri 9:30AM-5PM

Send a complaint directly to MSTC e-Commerce support.
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Quick Tips

  • Contact NRO Delhi helpdesk at 011-23212357 for North India queries
  • WRO Mumbai helpdesk: 022-22886266 for Western region
  • SRO Chennai helpdesk: 044-28285049 for Southern region
  • MSTC is a Mini Ratna Category-I PSU under Ministry of Steel

How to Reach MSTC e-Commerce Customer Care

  1. 1
    Call the helpline — Dial 07969066600. Available Mon-Fri 9:30AM-5PM.
  2. 2
    Email support — Write to helpdesk@mstcindia.co.in. Include your registered details and issue description for faster resolution.
  3. 3
    Visit the official website — Go to mstcecommerce.com for online complaint registration, FAQs, and self-service options.
  4. 4
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common MSTC e-Commerce Issues

Users commonly contact MSTC e-Commerce customer care for these issues:

Portal not loading
Can't log in
Service unavailable
Form not submitting

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

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