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Quick Tips
- Aquafarmers call toll-free 1800-425-4648 (24x7) for technical guidance in multiple languages
- Head office: 0484-2311901 (Mon-Fri 9AM-5:30PM) for marine product export queries
- Email [email protected] or [email protected] for general inquiries
- Regional offices in Kochi, Chennai, Kolkata, Mumbai, and Bhubaneswar
- MPEDA handles marine product export development under Ministry of Commerce
How to Reach MPEDA Customer Care
- 1Call the helpline — Dial 1800-425-4648 (toll-free, no charges apply). Available Toll-free 24x7; office Mon-Fri 9AM-5:30PM.
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to mpeda.gov.in for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common MPEDA Issues
Users commonly contact MPEDA customer care for these issues:
Portal not loading
Can't register
Status page not loading
Form not submitting
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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