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Quick Tips
- medplus-india — MedPlus
- Toll-free 1800-425-3100 for general support
- Primary helpline 040-67006700 for order assistance
- Escalation: Level 1 (wecare@), Level 2 (escalations@), Level 3 (headservicequality@), Level 4 ([email protected])
- 4,230+ pharmacy stores across India
How to Reach Medplus India Customer Care
- 1Call the helpline — Dial 1800-425-3100 (toll-free, no charges apply). Available 9:00AM-10:00PM daily.
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to www.medplusindia.com for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Medplus India Issues
Users commonly contact Medplus India customer care for these issues:
Can't place medicine order
Payment failing
App not loading
Order tracking not working
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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