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Medplus India Helpline & Customer Care

Contact Information

Verified

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Support Hours

9:00AM-10:00PM daily

Support Email

[email protected]
Send a complaint directly to Medplus India support.
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Quick Tips

  • medplus-india — MedPlus
  • Toll-free 1800-425-3100 for general support
  • Primary helpline 040-67006700 for order assistance
  • Escalation: Level 1 (wecare@), Level 2 (escalations@), Level 3 (headservicequality@), Level 4 ([email protected])
  • 4,230+ pharmacy stores across India

How to Reach Medplus India Customer Care

  1. 1
    Call the helpline — Dial 1800-425-3100 (toll-free, no charges apply). Available 9:00AM-10:00PM daily.
  2. 2
    Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
  3. 3
    Visit the official website — Go to www.medplusindia.com for online complaint registration, FAQs, and self-service options.
  4. 4
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common Medplus India Issues

Users commonly contact Medplus India customer care for these issues:

Can't place medicine order
Payment failing
App not loading
Order tracking not working

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

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