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Quick Tips
- Contact your broker directly for trade execution during exchange issues
- Check MCX circulars for scheduled maintenance or trading halts
- Monitor commodity prices via alternative sources if MCX website is slow
How to Reach MCX (Multi Commodity Exchange) Customer Care
- 1Call the helpline — Dial 022-67318888.
- 2Email support — Write to helpdesk@mcxindia.com. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to mcxindia.com for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common MCX (Multi Commodity Exchange) Issues
Users commonly contact MCX (Multi Commodity Exchange) customer care for these issues:
Can't place order
App not loading
Portfolio not loading
Withdrawal not processing
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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