Want your brand on this page?Advertise with us
Quick Tips
- An alternate toll-free (1800 266 7400) is co-published for drug-safety queries.
- For general corporate or investor questions, use the Mumbai landlines/emails listed separately on lupin.com.
- Do not stop prescription medication without talking to your treating physician.
How to Reach Lupin Customer Care
- 1Call the helpline — Dial 1800 209 2505 (toll-free, no charges apply). Available Medical information / adverse-event reporting (per official contact page).
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to www.lupin.com/contact-us for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Lupin Issues
Users commonly contact Lupin customer care for these issues:
Can't place medicine order
Payment failing
App not loading
Order tracking not working
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
Is Lupin down right now?
Check live status, report issues & see if others are affected