LCBO Online Helpline & Customer Care

LCBO Online logo

Contact Information

No phone helpline available — use email or the official website below.

Tap to call (Free)

Support Hours

Mon-Fri 8:30AM-6PM ET

Official Website

https://www.lcbo.com
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Quick Tips

  • Check LCBO.com for product availability at your local store
  • Use the LCBO app to browse products and check store hours
  • Online orders require age verification upon delivery

How to Reach LCBO Online Customer Care

  1. 1
    Call the helpline — Dial 1-800-668-5226 (toll-free, no charges apply). Available Mon-Fri 8:30AM-6PM ET.
  2. 2
    Visit the official website — Go to www.lcbo.com for online complaint registration, FAQs, and self-service options.
  3. 3
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common LCBO Online Issues

Users commonly contact LCBO Online customer care for these issues:

Website not loading
Can't place order
Can't log in
Payment not going through

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

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