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Quick Tips
- Check LCBO.com for product availability at your local store
- Use the LCBO app to browse products and check store hours
- Online orders require age verification upon delivery
How to Reach LCBO Online Customer Care
- 1Call the helpline — Dial 1-800-668-5226 (toll-free, no charges apply). Available Mon-Fri 8:30AM-6PM ET.
- 2Visit the official website — Go to www.lcbo.com for online complaint registration, FAQs, and self-service options.
- 3Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common LCBO Online Issues
Users commonly contact LCBO Online customer care for these issues:
Website not loading
Can't place order
Can't log in
Payment not going through
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
Is LCBO Online down right now?
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