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Quick Tips
- Kerala State Electricity Board
- Pay bills on kseb.in
- Report outages on 1912
- KSEB app for services
- WhatsApp for bill alerts
How to Reach KSEB (Kerala) Customer Care
- 1Call the helpline — Dial 1912 (toll-free, no charges apply). Available 24/7.
- 2Email support — Write to customercare@kseb.in. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to www.kseb.in for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common KSEB (Kerala) Issues
Users commonly contact KSEB (Kerala) customer care for these issues:
Service is completely down
Extremely slow, barely usable
Getting errors on the platform
Can't complete transactions
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
Last reviewed on 7 January 2025