KSEB (Kerala) Helpline & Customer Care

KSEB (Kerala) logo

Contact Information

Verified
1912

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Support Hours

24/7

Official Website

https://www.kseb.in
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Quick Tips

  • Kerala State Electricity Board
  • Pay bills on kseb.in
  • Report outages on 1912
  • KSEB app for services
  • WhatsApp for bill alerts

How to Reach KSEB (Kerala) Customer Care

  1. 1
    Call the helpline — Dial 1912 (toll-free, no charges apply). Available 24/7.
  2. 2
    Email support — Write to customercare@kseb.in. Include your registered details and issue description for faster resolution.
  3. 3
    Visit the official website — Go to www.kseb.in for online complaint registration, FAQs, and self-service options.
  4. 4
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common KSEB (Kerala) Issues

Users commonly contact KSEB (Kerala) customer care for these issues:

Service is completely down
Extremely slow, barely usable
Getting errors on the platform
Can't complete transactions

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

Last reviewed on 7 January 2025