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Quick Tips
- Call 18003453375 (toll-free) for civic complaints
- Call centre: 033-22269909 during working hours
- Control room (24/7): 033-22861212/1313/1414
- WhatsApp chatbot: 8335999111
How to Reach KMC Kolkata Customer Care
- 1Call the helpline — Dial 18003453375 (toll-free, no charges apply). Available Mon-Fri 10 AM-6 PM, Sat 10 AM-5 PM.
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to www.kmcgov.in for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common KMC Kolkata Issues
Users commonly contact KMC Kolkata customer care for these issues:
Can't pay bill online
Portal not loading
Complaint not registering
Meter reading not submitting
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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