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Kerala Tourism Helpline & Customer Care

Contact Information

Verified

Tap to call

Support Hours

Office hours (within India only)

Support Email

[email protected]
Send a complaint directly to Kerala Tourism support.
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Quick Tips

  • Call 1800-425-4747 (toll-free, within India only) for tourist info
  • Department phone: +91-471-2321132
  • Email [email protected] or [email protected]
  • District Tourism Promotion Councils (DTPC) have local numbers
  • Check keralatourism.org for destination guides and booking

How to Reach Kerala Tourism Customer Care

  1. 1
    Call the helpline — Dial 1800-425-4747 (toll-free, no charges apply). Available Office hours (within India only).
  2. 2
    Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
  3. 3
    Visit the official website — Go to keralatourism.org for online complaint registration, FAQs, and self-service options.
  4. 4
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common Kerala Tourism Issues

Users commonly contact Kerala Tourism customer care for these issues:

Can't book
Site not loading
Payment not going through
Booking not confirming

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

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