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Quick Tips
- Call 1800-425-4747 (toll-free, within India only) for tourist info
- Department phone: +91-471-2321132
- Email [email protected] or [email protected]
- District Tourism Promotion Councils (DTPC) have local numbers
- Check keralatourism.org for destination guides and booking
How to Reach Kerala Tourism Customer Care
- 1Call the helpline — Dial 1800-425-4747 (toll-free, no charges apply). Available Office hours (within India only).
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to keralatourism.org for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Kerala Tourism Issues
Users commonly contact Kerala Tourism customer care for these issues:
Can't book
Site not loading
Payment not going through
Booking not confirming
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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