Karnataka eProcurement Helpline & Customer Care

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Contact Information

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Quick Tips

  • Also try support number 9972187233 if primary line is busy
  • Ensure Java is updated and DSC is registered before bid submission
  • Check the portal during off-peak hours for faster loading
  • Contact the Tender Inviting Authority for tender-specific queries

How to Reach Karnataka eProcurement Customer Care

  1. 1
    Call the helpline — Dial 09902977233.
  2. 2
    Visit the official website — Go to eproc.karnataka.gov.in for online complaint registration, FAQs, and self-service options.
  3. 3
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common Karnataka eProcurement Issues

Users commonly contact Karnataka eProcurement customer care for these issues:

Portal not loading
Can't log in
Service unavailable
Form not submitting

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

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