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JioMart Helpline & Customer Care

Contact Information

Verified

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Support Hours

8:00 AM - 10:00 PM (All days)

Support Email

[email protected]

Official Website

https://www.jiomart.com
Send a complaint directly to JioMart support.
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Quick Tips

  • Reliance Retail grocery platform
  • Delivery from local stores
  • Use in-app Help for support
  • Wide product range available
  • JioMart partner store network

How to Reach JioMart Customer Care

  1. 1
    Call the helpline — Dial 1800-890-1222 (toll-free, no charges apply). Available 8:00 AM - 10:00 PM (All days).
  2. 2
    Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
  3. 3
    Visit the official website — Go to www.jiomart.com for online complaint registration, FAQs, and self-service options.
  4. 4
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common JioMart Issues

Users commonly contact JioMart customer care for these issues:

Can't place order
Checkout not working
Payment failing
Tracking not loading

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

Last reviewed on 7 January 2025

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